In our first 100 days of operation in Jamaica, we secured 100,000 phone subscribers – a goal originally established for the company’s one-year mark. Never before in the history of mobile telecommunications had such tremendous growth been seen in a network, as Digicel broke record after record in surpassing its major competitor as the mobile provider with the largest customer base on the island.

With over 6 million subscribers, Digicel employs almost 4000 staff, 90% of whom are Caribbean nationals. Digicel’s investment in the region accounts for more than US$1.5 billion. We are in a position of strength with a unique market opportunity, leading brand, and an excellent offering that is unmatched in the region.

For more information please visit http://www.digicelgroup.com/

An opportunity has now arisen for an “IT Data Specialist”

Primary objective of the job:

Assisting in day to day activities DWH operations, processes, and performance of DWH team. Responsible for presenting data from various platforms extracted, cleaned, transformed and summarized for business reporting.

Main Duties and responsibilities:

• Ensure processes and procedures are in place and working successfully for day to day activities.
• Ensuring the reconciliation of data received and processed with the source systems.
• Regular and effective communications with other business units.
• Budget planning and management.
• Management of vendor, suppliers and partners including regular review meetings.
• Set team and individual objectives and targets, monitor progress through periodic reviews and formal evaluation of performance and KPIs. Identify and address skills gaps and training requirements, take disciplinary action where necessary and act as escalation for team members on personnel issues.
• Provide leadership and direction to generate high performance, high level of motivation and continuous improvement within the team.
• Provide analytical and problem solving skills together with an ability to apply process for incident/problem management including trend analysis, root cause analysis and resolution of issues affecting the business support systems.
• Ensure the integrity of the DWH data at all times including security, data availability and accuracy. Ensure all product rollouts and changes are planned and managed to ensure minimal negative business impact.

Academic qualifications and experience required for job:

• Bachelors Degree in Computer Science or related discipline
• Minimum of Five years experience in managing the very large (10 TB or more) databases and Performance Tunings
• Minimum of Three years experience in developing Data Warehouse

Functional Skills:

• Customer focused
• Highly effective problem solving skills
• Effective people management and operational management skills at a senior level
• High standard of effective communication and presentation skills
• Highly effective organizational and planning skills
• Relationship and stakeholder management
• Budget management
• Exposure to Oracle, DBA and Performance Tuning
• Exposure to Data Warehousing techniques
• Knowledge of working with very large data base and best practices
• Experience in project management and process design and implementation
• Management reporting and good analytical skills for diagnosing issues and formulating solutions.

In return, you will have the opportunity to work in a fast-paced, enterprising environment, where your skills will be valued and rewarded. Digicel recognises our staff and management team are largely responsible for our success to date. Digicel’s unique culture is driven by an entrepreneurial style encapsulated by our Chairman, board of directors and management, all seasoned telecom executives and industry experts with vast experience in building, expanding and marketing mobile services both in the Caribbean and in other international markets.

Apply